Return policy

Return policy &

7 day guarantee


Used CDs, DVDs, games and electronics are guaranteed for 7 days from date of purchase.

All returns are for store credit only.


No cash or credit card refunds. The only exception is our 7 day phone activation guarantee.


You must have original receipt for returns.
Items damaged, misused, disassembled or tampered with, after purchase, are non-returnable. Items with added pin locks or passwords are non-returnable.
Any merchandise purchased with a return credit is non-returnable.
The following items are non-returnable: new items, books, posters, figurines.  


Protection plans are available on many items for a small fee, at time of purchase. 


If you are dissatisfied with a purchase for any reason, please ask for a manager or contact us using our web form.